Our Safer Gambling Framework

Bj7 maintains a comprehensive Safer Gambling Program that applies to all players and all jurisdictions where Bj7 operates. The program establishes governance, controls, and processes to prevent problem gambling, protect minors, and promote responsible play. This framework is implemented through staff training, customer awareness, self-help tools, and data-driven review to measure effectiveness.

Know Your Limits

Players may set personal limits to manage time and money spent on Bj7 products. The controls below are available to eligible players and can be configured in account settings:

  • Time limits: a maximum playing session per day or per week, with options to pause activity for a fixed cooling-off period.
  • Loss limits: daily, weekly, or monthly loss limits from $10 up to $1,000 in $5 increments, adjustable by the player and enforceable by the system.
  • Deposit limits: caps on top-ups to prevent rapid accumulation of bets.
  • Cooling-off and self-exclusion: temporary disconnection from Bj7 products for a defined period (e.g., 24 hours, 7 days, 30 days, 90 days), or longer if requested.

Setting limits is voluntary and can be updated at any time in the account settings. If a limit is reached, the system will prompt the user to take a break or adjust settings before continuing play.

Recognizing Problem Gambling

Problem gambling is recognized as a treatable condition. Bj7 provides tools to identify risk indicators and respond appropriately. Consider the following self-assessment questions and seek professional help if any answers indicate risk:

  • Have you often gambled longer than you had planned?
  • Have you gambled until your last dollar was gone?
  • Do thoughts of gambling interfere with sleep or personal obligations?
  • Have you used gambling to cover other financial duties?
  • Have you made repeated unsuccessful attempts to stop gambling?
  • Have you broken or considered breaking the law to finance gambling?
  • Have you borrowed money to gamble?
  • Have you felt depressed or suicidal due to gambling losses?
  • Have you felt remorse after gambling?

If you answer yes to any question, Bj7 recommends contacting the National Problem Gambling Helpline at 1-800-522-4700 for confidential support. Consider professional or peer support programs in your jurisdiction.

Protecting Minors and Alcohol Policy

Access to Bj7 gambling products is limited to individuals who meet applicable age requirements. Bj7 operates in contexts where age verification is required and conducts ongoing ID checks. Individuals who appear under the legal age for gambling are prohibited from placing bets and may be refused service. Where alcohol is served, Bj7 adheres to legal drinking age restrictions and monitors service accordingly. Staff are trained to enforce age- and sobriety-related restrictions and to report violations to security as appropriate.

Self-Exclusion and Restrictive Measures

Bj7 offers self-exclusion options and financial restrictions to reduce risk. The available pathways include:

  • Temporary self-exclusion: 24 hours, 7 days, 30 days, or 90 days.
  • Extended self-exclusion: 6 months, 1 year, or 5 years, or permanent withdrawal from Bj7 products.
  • Account-level spending limits and mandatory cooling-off periods when limits are exceeded.
  • One-way blocking of top-up methods or payment channels to prevent further deposits.

Requests for self-exclusion or the activation of financial restrictions must be submitted to Bj7's Responsible Gaming team and will be honored for the stated period. Reinstatement requests require a cooling-off period and verification that the individual no longer meets criteria for exclusion.

Help and Support Resources

Professional support and self-help resources are available. In addition to Bj7’s internal support channels, the following national and state resources provide confidential guidance and referrals:

  • National Problem Gambling Helpline: 1-800-522-4700.
  • Florida: 1-888-ADMIT-IT.
  • Illinois: 1-800-GAMBLER.
  • Indiana: 1-800-9-WITH-IT.
  • Iowa: 1-800-BETSOFF.
  • Kansas: 1-800-522-4700.
  • Louisiana: 1-877-770-STOP.
  • Maine: 1-800-522-4700.
  • Maryland: 1-800-522-4700.
  • Massachusetts: 1-800-426-1234.
  • Michigan: 1-800-270-7117.
  • Mississippi: 1-888-777-9696.
  • Missouri: 1-888-BETSOFF.
  • Nevada: 1-800-522-4700.
  • New Mexico: 1-800-572-1142.
  • New York: 1-877-8-HOPE or text HOPENY to 467-369.
  • Ohio: 1-800-589-9966.
  • Pennsylvania: 1-800-GAMBLER.
  • Texas: 1-800-522-4700.
  • West Virginia: 1-800-GAMBLER.

National and local organizations may provide additional resources, counseling, and referral services. Bj7 does not endorse any particular program and encourages individuals to pursue the support path that best suits their needs.

Governance, Data and Continuous Improvement

Bj7 maintains governance over its Safer Gambling Program through defined roles, regular training, and performance monitoring. The program is reviewed annually by internal risk-management personnel and, where applicable, independent experts. Data collected for program effectiveness is stored in compliance with applicable privacy laws and used solely to improve controls, not to identify or discriminate against individuals for engagement with Bj7 products.

Contacting Bj7 Responsible Gaming

To request information, report concerns, or initiate safety tools, contact Bj7’s Responsible Gaming team through the Help Center or customer support channels. For urgent risk concerns, contact the National Helpline at 1-800-522-4700.